FAQ

Depending on the material, adhesive, and operations required, new items take on average 12-15 business days to complete. Simple custom labels can be produced in a shorter time, while more complex custom labels require additional processing times. 

Once we receive suitable artwork, a proof is created for you to approve. The estimated production time frame starts when you submit your confirmation of approval. Repeat orders usually process within 10-12 business days from receipt of the order.

Label Source offers hundreds of Pantone® colours to choose from. There’s no charge if you pick one of these colours. There’s a nominal fee if you select a Pantone® colour not on our current colour palette.

You bet we do! We have several designers that work with you to bring your ideas to life.

 Yes we do!

We offer earth-positive, recycled or compostable labels or packaging!

 We are happy to guide you in the right direction. 

To help us serve you, please provide the following information:

• What is the label being applied to?
• How long will it need to stay on?
• Is it applied in below-freezing conditions?
• Is the label going outdoors? If so, will it be subjected to ultraviolet (UV) sunlight or extreme temperatures?
• Will it be subject to harsh conditions, such as cleaning solvents, etc.?
• Is it placed on a flat, smooth surface or small-diameter, curved surfaces?

These details help us determine what pressure-sensitive product would be best to use. We will also send you samples of the material that we recommend. We highly suggest you or your customer test these samples before placing an order.

No, Label Source provides and uses a large variety of high-quality materials, including but not limited to vinyl pressure-sensitive, polyesters, polypropylene, aluminum, latex, kimdura, tyvek, acetates and holographic films. These films meet the needs of demanding applications and situations where the label must be permanent for many years

When ordering custom labels, we create a printing plate for each color in the label. These plates are specific to the design of each job. Our skilled pressmen mount the plate on the flexgraph printer and monitor each label as it comes off the press.